Reviews
At The Hearing Specialist, we pride ourselves on our attentive service and high quality hearing care. We endeavour to ensure that our customers feel as comfortable as possible throughout their appointment, and our reviews are a testament to the great work that we do throughout the Surrey area.
Below are a selection of reviews from our fantastic customers. You can also click through to Google to read more testimonials on our services, or leave a review of your own – we would love to hear from you!
The Hearing Specialist
E4, London
-
Amazing ! I had very blocked ears - I had to come back for a second session , to allow more wax to soften, which was free. Highly recommend
-
Visited the Wimbledon branch with my elderly mother. Sumit was exceptionally patient with her and explained everything very clearly. Based on our very positive experience, I am more than happy to recommend The Hearing Specialist.
-
What a great service. Friendly and helpful. Brilliant with my elderly mother, informative and not overly sales orientated. Would thoroughly recommend.
-
Great service! I was able to get an appointment the same day. I feel like a new person and I can hear sounds I forgot existed! Great advice on how to look after my ears as well as ear wax removal. Best money I’ve ever spent honestly! Will … More definitely return if needed.
-
Sumit is an excellent Audiologist . He is very experienced, caring, thorough, a good listener and friendly.I am a retired hospital doctor . I tried several treatments for 2 months, but the symptoms persisted . Sumit made the diagnosis in … More 1 minute . I followed his advice and felt a lot better within 10 days.I'm very grateful.
-
Excellent experience at the Wimbledon branch. The booking process was easy and the wax removal appointment went well- the treatment was friendly and professional. As well as the very thorough treatment, I was given helpful after care tips-overall … More it was a first class service.
-
Fabulous customer service, so helpful and genuinely motivated to make sure everything went smoothly. Very refreshing to get such friendly advice. Highly recommended if you are thinking about getting a hearing aid or looking for a new one. … More
-
I visited Priyanka (at the Wimbledon branch of The Hearing Specialist) for a hearing test and check-up today. She was absolutely fantastic! Priyanka explained everything to me in such a kind and professional manner, and was very thorough … More with the tests. I've already recommended her to family and friends....Makes such a difference dealing with someone who is so knowledgeable and personable (and properly qualified!). So reasonably priced for the service you receive too.
-
Came to the Wimbledon branch here after reading the reviews and was most impressed. Sumit Joshi was excellent. Was very professional, explained what he was going to do and also what he saw. He’s got good knowledge and would highly recommend … More and would also go back should I need to. Thanks for sorting my ears.
-
Very impressed with the home-visit service. My Dad has been having ongoing issues with badly fitting NHS hearing aids for years and his hearing has deteriorated which has impacted his symptoms of Dementia. As soon as I contacted Summit … More from the Wimbledon branch, within just a few weeks she has attended the home he resides in, successfully cleared the wax build up, completed a hearing test, measured him for new aids and went back to fit them yesterday! I am so impressed by the patience, communication and expediency of the service. Thank you so much.
-
I was treated properly here the 3 times I went I will go back again the ear specialists were fantastic even the lady hoovering downstairs who took me where I need too go I will again 100% also tell freinds and family thankyou again the … More best bit I can hear
-
I had an excellent experience at the Teddington branch today, 4/9/23. I was treated by Priyanka who was professional, thorough and a good communicator, explaining each step of the earwax removal.process. I will definitely be back.
-
Paul McGee.I visited the Hearing Specialist in Wimbledon for the first time as I couldn't hear in both ears. The audiologist put me at ease & explained the procedure thoroughly. She was unable to remove the wax on my first visit … More and sent me away with ear drops to soften the wax. A week later I went back and the wax was removed in both ears successfully and didn't charge me for my second visit. I will definitely return to the Hearing Specialist every year now to have my ears checked & cleaned and would highly recommend this clinic.
-
I have been with Sunit for two or three years and cannot speak highly enough of the service I have had from him. He is patience himself when I have to come back to be shown yet again how to change the little heads on the aids. i have had … More the micro suction twice and again am impressed with how he tells you what is going to happen. I have recommended him to friends with no reservations!
-
Wimbledon clinic a great service, Price very reasonable.Very appreciate.
-
Sumit Joshi has been amazing...both in terms of intial consultation but also exceptional aftercare with great patient interaction skills. Way better than Boots or other high Street audiologists
-
I cannot speak highly enough of the expertise and care with which Sumit has taken me through a hearing assessment to fitting my hearing aids today. He explained everything at each stage with such clarity and has answered all my questions … More along the way. After going to HS for a 2nd opinion, when unsure of advice I'd had from a high street firm, I'm a complete convert. Thank you Sumit.
-
The Hearing Specialist carried out a hearing assessment and analysis and was very efficient and clear in his explanations and recommendations. The website has several information topics which I found very helpful.
-
A great service. It was the first time I have had wax removed and this micro suction method is excellent.The audiologist put me at ease straightway and the procedure was gentle, painless and effective. Only one ear needed wax removal. … More Price very reasonable.
-
Thank you. I found the whole experience very satisfactory and it has solved my hearing problems. I was especially grateful for the follow-up appointment after wearing the hearing aids for a week - some very small adjustments improved … More the sound quality greatly.
-
I had an ear wax removal appointment yesterday at Wallington. I had been in a lot of discomfort and my hearing loss was getting me down. I can only say I was absolutely amazed at the results. The specialist was friendly, professional … More and reassured me. He was patient and spent time ensuring he had removed all of my ear wax including some really stubborn bits. I would thoroughly recommend this service and wont hesitate to go back if necessary in the future - i wouldn't leave it as long another time. He has recommended some drops to use twice a month to keep my wax moving. Five stars !!!
-
My first hearing test today as a check up and was impressed by the service by Sumit. He was extremely professional, personable and explained everything in detail. Would definitely recommend.
-
A huge thanks to Sumit Joshi at the Wimbledon branch as this was my 1st time to get my earwax removed. He made me feel comfortable and at ease and the process only took about 2-3 minutes to remove all that was in my ear with ease and with … More hardly any discomfort, with hospital grade equipment and would highly recommend anyone looking to get this done for themselves. My right ear feels much better than my left ear even though before the process I almost couldn’t hear anything from my right ear, again, many thanks to Sumit as I couldn’t be any happier with the process and end result 👌🏻
-
I had a problem with a blocked ear full
of wax. I got an appointment very quickly with the Hearing Specialist in Wimbledon. My problem was diagnosed and resolved very quickly, for a fair price. I’m very happy with the Hearing Specialist … More service and would certainly use it again -
I visited The Hearing Specialist for the second time, earlier this week. Once again, I was made to feel comfortable during the process and the treatment took a relatively quick time. In the absence of GPs wanting to or being able to perform … More this sort of procedure, I’d recommend The Hearing Specialist to anyone experiencing hearing difficulties.
-
The audiologist was friendly and the service offered was first class. After examining both ears she established that my loss of hearing was not due to ear wax and only charged me the much lower consultancy fee which was appreciated.
I will … More certainly return for a full, independent hearing test when I can and have no hesitation in recommending 'The Hearing Specialist'. -
I have had my ears cleaned out several times in Wimbledon, and they are always very knowledgeable and professional. Very quick and easy to book an appointment. Always a great experience and the result is very satisfying! I'll be using … More these guys whenever I need cleaning.
-
The Hearing Specialist offers appointments on most days of the week which is great. The audiologist explained clearly what the procedure would involve and gave clear instructions about what would happen. Prior to procedure both ears checked … More and also post procedure. Very Happy to be able to hear again and know that I have a healthy eardrum .
-
It was a very satisfying experience! Much better and far more comfortable than the old, 'water method'. My ears are beautifully clear now and I would happily visit The Hearing Specialist again.
-
Great, friendly service. I was recommended to go by a friend after my ears kept getting blocked. The audiologist (Wimbledon) talked me through every step of the earwax removal. My ears don't block up anymore so very happy.
Have already … More recommended it to friends. -
Great service, lovely guy, very knowledgeable! I was able to book in super quick and left being able to hear again with no more wax in my ears! Would definitely recommend!
-
Ear wax removal performed efficiently and expertly. Totally pain free. All procedures clearly and fully explained. Highly recommended.
-
I had both of ears cleared of wax recently in Teddington. The audiologist was reassuring and friendly. He talked me through the procedure (Vacuuming) and worked quickly and efficiently. The results are brilliant and have made such a positive … More difference to my life!
-
Summit helped clear my ears using microsuction today and I’m was so pleased with his care and level of expertise. My hearing is restored thanks to the treatment from Summit and I highly recommend this service. Thank you.
-
Great service. Unblocked two ears. Very professional, efficient and friendly.
-
I had an ear wax removal with Mr Sumit Joshi, he was very professional had good advice and the procedure was completed carefully with no discomfort. I would recommend to anyone who needs to use an audiologist.
-
The audiologist was kind and gentle, diagnosed the problem really quickly and treated it effectively with hi-tech equipment on the spot. So glad I went and would recommend highly.
-
Very friendly and professional, thank you for helping me, highly recommend!
-
Highly recommend! From booking the appointment to having the wax removed it was a quick and easy process. Sumit was extremely professional and friendly, he explained the entire process. Very positive experience, quick and painless. I would … More 100% go back and recommend to family and friends. Thank you Sumit!
-
Amazing service, had wax removed
Professional and friendly. -
Amazing experience. I had perforated my ear drum when I was younger and always nervous about having any procedure done on my ears. They made me feel very comfortable and I had a pain free experience. My ears are now clean and I can hear … More amazingly! Thank you.
-
Sumit was extremely friendly and professional. The procedure took no longer than 5 minutes and I feel like I’ve had a new ear installed
God bless -
Sumit was extremely friendly and professional. The procedure took no longer than 5 minutes and I feel like I’ve had a new ear installed
God bless -
Mr Sumit Joshi is a very pleasant person and looked after me very well. Had my ears syringed with him before with no problems. I highly recommend him to all friends and family for the great service and care. Appointments are always available. … More Keep up the good job.
-
Lovely chap - Great service!!
I cannot recommend Sumit enough, his professional manner and friendly personality put me at ease immediately, I wouldn’t trust my ears with anyone else. -
I took my elderly father in law in today who has a long history of hearing problems. Sumit treated him with great respect and took his time to explain everything to him. Not only did he clean out the built up wax with no pain but he also … More went the extra mile to look at his hearing aids and advised one side wasn't working due to blocked filters. He showed me where to get them and what to do. Excellent service from start to finish.
-
Perfect service. Sumit sorted out a wax problem on which others had failed. The suction method for clearing ear wax is infinitely preferable to syringing, and much more precise. Thoroughly recommended.
-
I booked in for an ear wax removal but surprisingly it appeared that there was little ear wax to remove! He was accommodating and provided a consultation instead to address my concerns and enquiries for the original appointment. 🙂
-
Absolutely amazing!! I had an issue with my right ear that was resolved in minutes and got some tips on how to prevent blocked ears generally. Super easy to get an appointment too.
-
Fantastic experience at The Hearing Specialist today. My ear was completely blocked with wax and I was quite nervous, being very phobic about anything going into my ears. Sumit was able to reassure me and I found the procedure efficient, … More quick and totally pain free. He was able to clear both ears for me and I’m delighted to have my hearing back! Thank you! Very happy to recommend.
-
Great, professional service from this local hearing specialist. I finally have my full hearing back as my ears are no longer blocked by excessive wax build up
-
One of the best clinics I’ve ever been to. The booking process was quick and simple and Sumit was so helpful. The build up in my ear was removed painlessly and quickly, and he explained the entire process as he went. Would highly recommend … More and will absolutely be back!
-
Great service from Sumit. Got all the wax out quickly, efficiently and painlessly. Gave me some very good advice and I can pop in for a free 5-minute check up whenever I want. Will definitely be returning as needed and happy to recommend. … More
-
Sumit was an absolute pleasure to deal with.
He replied quickly to my emails and was very accommodating in booking me appointments.
I had a blocked ear and he couldn't have been more effective at clearing it and telling me what to … More do over the coming days.
He was always very friendly and generous and gave great advice about looking after my ears. -
Brilliant service!! I called today and I was so happy to be seen the same day. Sumit was very professional, explaining step by step what needs to be done. The procedure was very quick and easy and I’m so happy to be able to hear properly … More again! I highly recommend the Hearing Specialist!
-
Story Time- Used a cotton bud to clean my ear and ended up doing more damage than good. Couldn't hear a thing out my right ear. Sumit booked me in SAME DAY (within 30 mins actually). He cleared my ear in no time and now I hear even … More better than I did before. THANK YOU SUMIT #legend
-
Fantastic service. Very professional and polite. Having suffered from ear issues all my life, I can vouch for the quality and impartiality of Sumit's advice after the treatment. Really pleased and will continue to rely on them to look … More after me.
-
A colleague recommended me and it was amazing! Went there with a blocked ear that had been on and off. He spoke to me and explained what he was doing at all times and made sure I was comfortable. Educated me on the best after care and products. … More Highly recommend
-
Outstanding service! Sumit was able to fit me in for a same-day appointment and could not have been more helpful. Very impressed with his expertise and would not hesitate to recommend his service to others.
-
Second time I'm using Sumit in two years', and both times he gave back my hearing after clearing my ears perfectly. He's mobile, on time, knows what he's talking about and provides excellent service all-around. Would … More highly recommend.
-
Excellent service! Always arrives on time, very professional, sorted out the problem with my aids straight away. Highly recommended.
-
I had a build up of wax blocking my left ear, making life very uncomfortable. A visit to my doctor had proved fruitless, but on Good Friday I was able to book an appointment with Mr. Joshi for the following Bank Holiday Monday - that … More in itself was impressive enough. The service received was excellent, courteous and thorough - and immediately effective. I’d recommend him without hesitation. -
Summit came to see my 86 year old mother today as she has been very deaf for the past few days. He was very kind and caring, spent some time explaining what he was doing and has managed to completely remove all of the wax.
I would say … More that this left my mum feeling a little disoriented but after a sleep all is well
Will use this service again and would highly recommend him
Many thanks.
Paul -
I would highly recommend the hearing specialist. I was able to book a next day appointment to have ear wax removed and the process was quick and easy. Sumit Joshi was very professional and explained the whole process carefully. -
Came out to me at exactly the time stated,cleared both ears brilliantly!!
I would highly recommend this service to anyone with blocked ears.
Very professional and courteous service.
Well worth every penny!! -
I would just like to thank Sumit for firstly a last minute appointment and also the after care and advice.
My ear was blocked and he mangers to fit the removal in within a day of me calling. great quick service thank you -
SUMIT IS A VERY COMPETANT YOUNG MAN. HIS TIME KEEPING IS IMPECCABLE AND HIS SERVICE IS GREAT. HE MAKES YOU FEEL COMFORTABLE, RELAXED AND COVID SECURE. VERY FRIENDLY AND RESPECTFUL GENTLEMAN. IT'S FUNNY, ALTHOUGH MY BUSINESS WITH HIM … More IS OVER I'M GONNA KIND OF MISS HIM IN A WAY. IF MORE PEOPLE HAD A CUSTOMER SERVICE LIKE SUMIT WE WOULD ALL BE HAPPIER PEOPLE. -
Highly recommend the hearing specialist, they did a home visit for ear wax removal for 96 year old mother. arrived on time, covid secure, very caring when talking through the procedure with my mother. A very happy customer.
-
I can hear clearly now! Excellent and professional service done by home visit. Everything was explained very clearly, hearing in my right ear was restored, and I was left with clear instructions for the GP to prevent risk of infection. … More -
Happy with the service. Very responsive and keen to help.
-
When my gran was experiencing dizziness and a buzzing in her ear, I gave this company a call. I was immediately able to speak to audiologist and given expert advice. After using drops for a few days, she had an appointment for wax removal. … More As soon as the procedure was over, the hearing in her left ear improved within minutes. I couldn’t believe it. The audiologist was kind and patient, we felt at ease and it was done at home so the process was a lot more comfortable. -
As a mechanic for almost five decades, my father has been wearing hearing aids for coming up ten years now. Sadly the career he loves has caused thee issue with his hearing. Because of this, he has always been very nervous when it comes … More to addressing thee issue which has made every test, trial or purchase, an enduring ordeal for us all. It got to a stage where i decided to try somewhere new and got him a home appointment as i was convinced that being in a public environment was fueling his unrest and dissatisfaction with thee entire process. I simply googled "Hearing specialist" to find the service. The gentleman that arrived was a breath of fresh air, although he seemed young he was very confident and clearly knew a massively vast amount with regards to his profession. This, along with the home visit, completely put my father at ease and it allowed him to open up and be a bit more honest about everything. The gentleman seemed to pick up on that and focused on it. That impressed both of us as in previous experience it wasn't long before thee audiologist started talking about price ranges rather than focusing on my fathers needs. He settled on a trial, a pair of Bernafon hearing aids, i forget the model but they are behind thee ear with a translucent ear plug. As for the quality, my father went on about them for quite some time and at quite some length. They are clearly the best one he has ever had as it is also noticeable to the family as he seems a lot calmer, not only about the issue but also when having a conversation in general, he seems to have full confidence in them. As for the aftercare, absolutely fantastic in comparison to previous services. Personally i was so impressed with everything that this is the first time I've ever felt compelled to write a Google review. Six Stars. Highly Recommend.
-
My hearing was playing up due to wax blocked in my ear. The Hearing Specialist was able to see me same day (Saturday). The gentleman I saw was really professional, I felt all of my concerns were listened to and addressed. 10/10 was really … More impressed by everything! -
Amazing service, managed to get my nan a same day appointment, she was extremely happy with the way she was treated compared to the last audiologist she saw. I would recommend this service to anyone having hearing difficulties!
-
My grandma recently booked in for a hearing test and ear wax removal. The team were very patient and friendly. Will recommend to anybody! -
Came to do my relatives home for hearing aid / wax removal - best service! very affordable & super friendly, would definitely recommend 🙂 -
Friendly staff and professional service, would entirely recommend for anyone in need of their services. Sumit proved to be very knowledgeable and gave me tips in minimising ear wax build up. -
Such a great job! Highly recommend 5* -
I will only be coming to him from now on as no other hearing specialist gave the professional service that was needed -
Excellent service - very much appreciated. I had ear wax blocking one ear and distorting sounds. It was a Saturday and I was due to play the organ at several churches the next day, and I was not looking forward to it - the sound distortion … More was unpleasant, and made playing difficult. The Hearing Specialist was kind enough to give me a same-day Saturday appointment, and completely sorted out the problem. Playing the organ the next day was a joy rather than a major discomfort! I recommend very highly.
-
I needed ear wax removal on the same day and I tried to call a few places. The Hearing Specialist was the only one where I was able to book same day appointments. They were also reasonable priced with excellent service.Would definitely … More recommend this. -
Excellent, super professional and quality service! The Hearing Specialist got my ears feeling brand new. Strongly recommend their services. Don't normally write reviews but had to for this one!! Contacted them at 5.45am, gave me a … More call back at 8:45am, appointment booked for 10am same day and hearing 100 percent by about 10:30am.
-
Excellent service and extremely patient and caring with my Grandparents. They have great knowledge of their profession and are able to clearly make you understand the important's of having general ear checks and getting them cleaned. … More I have never been provided this level of service from my local GP or any general high street audiologist. They offer high quality wax removal which i went for and which made a huge difference and i never knew the importance of getting such thing done until i was explained the long-term effects it has on your hearing.Overall brilliant service and highly recommended. -
My grandad was struggling with his hearing, The Hearing Specialist came to our house on time explained everything to him and us and the service was fantastic made us feel really comfortable. I highly recommend using The Hearing Specialist … More for an exceptional service. -
Sumit was so kind and patient with my father and explained his hearing test results in a way we could both understand. I would highly recommend his services- what an asset to the profession. -
Highly recommend if you need your ear wax cleaned out! It was extremely professional, polite and friendly. The process was so quick I didn’t even realise it was over. It takes around ten minutes and afterwards you have the satisfaction … More of knowing your ear canals are clean and healthy. The service is is much better than I would ever get with a nurse at my GP surgery. You are receiving care from someone who specialises in audiology and understands what they are they. What stood out to me was the procedure felt much safer for what I class as one of my most important senses. If you have blocked ears and want that feeling of satisfaction knowing you are in good hands, don’t hesitate to use this service. -
I speak from my point of view that Sumit joshi genuinely cares about his patients. The service and attention which was provided during my appointment was very professional and helpful. He identified and corrected a feedback problem that … More another audiologiest had missed and for that I am thankful. This was a good decision for me and I highly recommend. -
Outstanding service. Walked me through the procedure with care and comfort. Will highly recomend, Sumit was also easy to talk to and very comforting in easing my nerves as i'm quite sensitive to things like this. -
A representative from Hearing Specialist came promptly and on time. The service provided was done with upmost care and efficiency. Will deffo be calling them again. -
